Anthony Jordan named as Vice President, Client Relations Management
For Immediate Release
10/26/2006
BRENTWOOD, Tennessee—Ozburn-Hessey Logistics (OH Logistics) recently announced the promotion of Anthony "AJ" Jordan to vice president, client relations management. In this newly created role, Jordan will be responsible for the operational, financial and contractual relationships with several key OH Logistics accounts as well as continuing to lead the efforts of the client relations group. Jordan has over 22 years of supply chain management experience including 17 with FedEx. Previously he served as director of client relations for OH Logistics.
"AJ was instrumental in developing OH Logistics' client relationship processes," commented Fred Loeffel, senior vice president of customer relations. "We've always taken care of our customers and now we have a systematic approach that is paying off with higher customer satisfaction levels and new opportunities within our client base."
"Clients will tell you what you are doing right and what you are doing wrong," said Jordan. "It is imperative for successful companies to provide the opportunity for this type of communication and then it is critical to act on what is learned from these exchanges. We've been able to make improvements in our processes corporate-wide, simply by listening to our clients and implementing their suggestions."
OH Logistics recently announced the acquisitions of Barthco, Freightek and Turbo, significantly increasing the company's service offerings and client base. Key executive appointments have also recently been announced for the company including executive vice president, domestic transportation and executive vice president/chief technology & corporate development officer.
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